Small Business IT

User Support & Device Management

User Support and Device Management is much more than just a Help Desk.

We’re more than just an IT company.  We solve some of the toughest business problems through a combination of services geared to provide your employees with the specific tools and resources to drive the company further.

What use is the best equipment and tools if your employees aren’t using them to their full potential?  That’s where we step in.

Our training methods and procedures have been used by some of the world’s biggest corporations and governments to get their employees up to speed fast and efficiently.  We have experts in a wide range of fields that work with you to develop or improve business processes and workflows through automation, AI learning, and employee training.

Ready to take the leap?  Read about our services below and schedule a consultation to talk about your business goals.

User Support

Remote assistance and support for the apps your employees use every day.
$ 149
99
/Month/User
  • One-on-one Training
  • Application Support
  • Remote Assistance
  • US-based Support Team

One-on-One Training

Sit down with an expert and go over your business workflows and explore new features of business apps you use every day.

Application Support

Get personalized support on popular business apps like Word, Outlook, PowerPoint, Excel, and more.

Remote Support & Assistance

On-call troubleshooting and support when you need it, right on your desktop. It's easy to connect with an expert.

Supported software

  • Adobe Acrobat
  • Adobe Photoshop
  • Adobe InDesign
  • Adobe Premiere Pro
  • Adobe After Effects
  • Ableton Live 8-10
  • Blender 3D Studio
  • Docker
  • Draw.io
  • Excel
  • Firefox
  • Git
  • Google Chrome
  • Google Earth
  • Java
  • Microsoft Edge
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Microsoft Internet Explorer
  • Microsoft SQL Server
  • Microsoft Windows
  • Microsoft Word
  • Microsoft Paint
  • OneDrive
  • Sharepoint
  • Intuit Quickbooks Pro
  • Intuit Quickbooks Enterprise
  • Intuit Quickbooks Online
  • Skype
  • TeamViewer
  • Windows Server
  • Ubuntu
  • vSphere
  • OSX Server
  • Windows Active Directory
  • Microsoft Exchange Server
  • Microsoft SQL Management Studio
  • Visual Studio
  • Windows Group Policy Management
  • Microsoft SCCM
  • Microsoft SCOM
  • Microsoft WDS
  • AzureAD Connect
  • DHCP
  • DNS
  • Watchguard System Center
  • Windows Advenced Firewall
  • Microsoft Hyper-V Manager
  • Oracle VirtualBox
  • VMWare
  • Remote Access Services
  • Virtual OS
  • IIS
  • Apache
  • MySQL
  • cPanel
  • NodeJS
COVID-19 Transitioning

Remote Access Training

Adapting to a remote-first operational strategy is essential in the age of COVID-19.  We provide hands-on training for employees, working with them step-by-step to connect and use their on-site resources from anywhere. 

Give us a call for a free Technology Audit to get started on your remote business workflow.

Integrations

Integrate your on-premises applications and business processes with cloud-based SaaS and PaaS.

Office 365

Integrate your on-premises Active Directory and workstations with Microsoft Office 365.

Adobe Enterprise

Provide your employees easy automatic access to the Adobe tools they need to accomplish their duties.

Data Analytics

Track key employee and customer metrics in inclusive and intuitive dashboards.

Google Drive

Deploy scalable office apps, storage and other resources with Google Drive.

Quickbooks Enterprise

Multi-user on-prem Quickbooks Enterprise installation, support, and maintenance.

Microsoft Azure

Robust, scalable virtualized environments to run your critical business processes in the Azure Cloud.

Schedule a free Tech Audit today

Ready to get started?  We'll analyze your current business processes and suggest ways we can improve your critical workflows.

Let's Get Started

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